Frequently Asked Questions

Get in touch with any questions you may have

The piano is a highly complexed instrument and needs to maintained and professionally respected in the home. Unlike electronic items, true acoustic pianos regularly maintained can last for a lifetime, whilst maintaining a monetary value along the way.

The piano consists of many delicate and intricate parts, moving very precisely many times as well as the piano strings, tuning pins and the tuning procedure. Improper adjustment of the tuning pins will result in bent pins, damaged tuning planks and poor tuning stability both short and longer term.


Every piano quote includes fuel and service, regardless where you live. It is highly recommended that if you live in the middle of nowhere, to work alongside your neighbours that may have pianos and collaborate a tuning day in your area. This will be collectively cheaper and yours significantly cheaper. Please contact me for more information.


The cost of a standard piano tune is somewhat a fixed price, depending your location. HOWEVER a piano that hasn’t been tuned for several years is not always expected to be tuned all the way up to concert pitch in a single tune. An assessment is always made when first inspecting the piano to determine its capabilities. The more Information you can provide, the more accurate your quote will be. In situations where the piano is particularly flat but is required to be tuned to concert pitch a “pitch raise” tune would be needed as well as the standard tune.

As time and other factors act on a piano, the tension on the strings tends to drop until the pitch is very low. If a tuner brings the strings to the correct frequency in one pass (A440 hertz), he or she will find that no matter how carefully they try to do it, the increasing tension created by the tuning process will change the strings they first tuned, often significantly.

THERFORE: If a piano is too far out of tune, it will not stay in tune after one “tune.” It will require a preliminary “rough” tuning first, known as a pitch raise. The internationally established correct frequency for the note “A” above middle “C”, is A440 and is the starting pitch from which the rest of the piano is tuned, theoretically, a piano can be in tune with itself even if "A" is far from the "correct" frequency.

I personally run my business a little different compared to others in the industry. I consider every piano tuning a SERVICE call. A standard piano service normally takes 2 hours, and this may include: Piano Tuning, Pitch Raise, Regulation, Voicing Repairs and Valuations. I don’t have all day to work on your piano (unless stated otherwise), However I shall try to do more than average, so the next time the work and condition of your piano can improve over time. If your last piano tuner has previously only stay for an hour or more, I would question the appropriate professional & quality service in which you received for your money.


Some piano tuners refuse to service older pianos (80 - 100yrs+) because of the effort required to achieve reasonable tuning stability and a quality end result. Being in the country, not all pianos are in new condition. I appreciate that not every piano is going to perform perfectly, but believe that each piano regardless of its age or condition deserves to be playing at its best. My personal expertise in pianos means I’m happy to take on any pianos that other tuners may possibly fear.